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Forum Discussion
BretD
Jun 04, 2018Administrator
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other f...
Flash008
Jan 27, 2019Luminary
Furry,
Any comments about the newer firmware for Pro users? Anything Netgear would like to share with thier valued customers that come here to report thier problems, and seek fixes/resolutions?
Seems Netgear has new code in the oven, and it has reported better results.
So, it also seems these problems of performance we report wiht the GA version, don't seem to be limited or meaningless. As Netgear seems to be fixing the speed/throughput problem.
Would it be fair to say, "Manual firmware relaod, reset and placment" are not going to solve the problems for pre-Beta (GA) users?
Should we expect any features we requested MONTHS ago to be delivered?
@mrmattis wrote:
I have installed beta firmware, 2.2.2.20. Seems to be ok now. Last resultat was 478/437 using Samsung S9+ wifi. 2 meters from router. Using cable is full speed, 500/500.
I am refering to the thread...
https://community.netgear.com/t5/Orbi/Orbi-AC3000-Slow-wifi-and-is-getting-worse/m-p/1696628#M51096
FURRYe38
Jan 27, 2019Guru - Experienced User
I think you miss understanding my responce, you feel that my some of post posting the same thing over and over, we are not helping NG correct issues. Some if you don't seem to want some of us, helping ANY one else in getting there sytems running. Your so angry at your experineces that you attack anyone trying to help others in gettting there systems working or tell them what to stop posting about, when you seem to have failed at getting yours working. Some of us are here to help those who are willing to listen and actually want our help in getting there systems working. Then if we can't we get them over to NG support to continue there if needed. There are many different configurations and environmental conditions that can lead to bad experineces with ANY kind of wifi system. Not just bad FW. We are here to try to help those narrow down where the real issues are, beside FW, and get users up and running. Theres a long track record of both problems and success in helping users get there systems working by doing what some of are trying to do. For those who don't wish to accept or listen to help then, thats fine too. Were not making anyone drink the coolaid. If you found something better, then move on. If you still have your system, then ask NG support to RMA it or refund it. Move along. Maybe if those of you had listen or taken more advise, maybe your systems would be working.
Not here to tell what users have to do or hammer on freedom speech. However don't condem those of us who are trying to help out others, find what really wrong and try to fix it. Don't tell others what do and do not post about. Were all trying to be civil and professional here.
The systems DO work when setup well. I just returned from loaning out my Orbi system to good friends of mine who are looking for something that works in there home. Will demo it to see how they like it before buying. Was my same system I loaned out to my buddy over a year ago to try. He ended up buying his own Orbi. ZERO problems with it!!!
When the systems are setup well, the do work. I do agree there are some idiosyncrasies that seem to plague Orbi and FW. Happens in any Mfr product. Been like this for years now since the consumer seems to be the primary beta tester. Yes, being sarcastic here.
Humans are imperfect thus we will not make something perfect.
Good Luck.
PS, if your so interested or needing help for Orbi Pro, Post here:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Is the main Pro forum. I'm sure you'll find good help there.
I hear the Pro version is the same HW as Orbi, just some FW differences I beleive. So troubleshooting shouldn't be that difficult.