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Forum Discussion

watta's avatar
watta
Follower
Sep 14, 2019

Orbi firmwatre RBR20 app not working

Hi there, trying to do the firmware update as per email, the app keeps saying there was a problem checking firmware update. I am running iOS 13.  

1 Reply

  • Please use a wire connected PC and a web browser to connect to the RBRs web page and update the FW there. 

    Others have seen issues with using the Orbi app to update the FW. I would not recommend this method. 

     

    If your Orbi system is working well. You don't have to update either. 

     

    Good Luck.


    watta wrote:

    Hi there, trying to do the firmware update as per email, the app keeps saying there was a problem checking firmware update. I am running iOS 13.