NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tonybond
Dec 04, 2016Follower
orbi global compatibility
I want to get the new Orbi wifi 3000 and satellite for use in Australia. It would be 30% cheaper for me to buy online from the US and post here than buying locally. Does anyone know if this product i...
crawfz
Mar 10, 2017Aspirant
Attention <peteytesting> you obviously completely misunderstood the question. It was nothing to do with hardwired wfi settings; or the DC voltage output from the power adapters.
What the question was, was this: What is the INPUT voltage of the power adapters, in order for them to be globally compatible with all domestic power supplies. The answer should simply have been whether or not they are 110-220v on the supply side.
The community participants around the world are on different power supply voltages in different countries. All they want to know is the supply-side voltage compatibility.
I also want to buy Orbi on my next trip to the USA, and from what I can see on other posts, the Netgear power adapters are in fact 110-220v - although it would be good if someone from Netgear would read these posts and confirm it.
Never mind about warning buyers to not try to save money. In the USA, Orbi is USD$349 on Amazon (approx: AUD$462); and locally in Australia Orbi retails for AUD$750!
Amazon will ship Orbi to Australia for an additional USD$25, and that makes it worth doing.
st_shaw
Mar 11, 2017Master
crawfz You missed the point. peteytesting makes a good point that the laws regarding allowable WiFi output power and channels differ by country. If somone outside the US imports a US-based Orbi into their country, the item could be seized by foreign customs. Or, if the user is lucky enough to receive the item and use it, they could be charged a steep fine for violating local laws. Australia does have different WiFi regulations than the US.
- crawfzMar 11, 2017Aspirant
Yes, there are different wifi regulations by country, but it is immaterial to the original question asked. That was simply about power adapter compatibility. I have checked and there is no possibility of imported Orbi being confiscated by Customs or fines applied in Australia. Orbi is considered a 'secondary device' and as such is not affected by the regulations governing initial wifi parameters. You can have as many 'secondary devices' as you wish, they are not affected.
- st_shawMar 11, 2017Master
crawfz I don't know whether English is your native language or not, so you may not understand the meaning of the idiom "Plug and Play". The only questions asked by the original poster are:
1) Does anyone know if this product is globally compatible plug and play or would the US model have to be modified for Australia?
2) Any traps for the unwary?"
It's a simple fact that these these two questions are not "simply a question about power compatibility."
- peteytestingMar 11, 2017Hero
and the traps for the unwary are as stated
need for power point conversion eg adapters will have usa power pins , the adapters themselves will however work once converter is used , so not exactly plug and play
lack of easily access accessable warranty and or support from reseller
the difference in regional wifi settings power wise
----------------
yes i live in australia and would not recommend buying anything from o/s as greyware is more problematic that just being cheaper and thats what purchasers need to be aware of
- peteytestingMar 11, 2017Hero
crawfz wrote:Yes, there are different wifi regulations by country, but it is immaterial to the original question asked. That was simply about power adapter compatibility. I have checked and there is no possibility of imported Orbi being confiscated by Customs or fines applied in Australia. Orbi is considered a 'secondary device' and as such is not affected by the regulations governing initial wifi parameters. You can have as many 'secondary devices' as you wish, they are not affected.
secondary device ? there is no such thing as a secondary device when it comes to wifi and its regulations , perhaps you are thinking about the A tick which is irrelevent
any device that emits wifi on ether the 2.4 gig or 5 gig spectrum must obide by the regional regulations regarding transmission power and channels used , if purchasing an orbi from the usa you will be stuck with the regional wifi settings with regards to power and channels and can not change this as its hardware coded now ,
- crawfzMar 12, 2017Aspirant
Actually there is such a thing as a 'secondary item' (simplified description) as far as Australian Customs is concerned. Customs does not ban or restrict the import of a device like Orbi, because it does not emit 2.4GHz or 5GHz signals. As described by Netgear, Orbi communicates with itself via a different bandwidth of three frequencies (MESH), and as it only communicates within its own network it is not classified as a wifi device at all.
Also, if you buy Orbi from Amazon, you are buying the official Orbi product, which despite being used in Australia is covered by Netgear's global (although limited) warranty provisions. As Netgear operates a specific Australian-located, but Netgear-owned subsidiary, it is required to comply with the global warranty - although as I said it does have limited protection compared to an Orbi purchased in Australia, for an obscene AUD$750.
How Netgear can justify that when the simple USD-AUD conversion of the retail price in the USA is just USD$426, I fail to see.