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Forum Discussion
tonybond
Dec 04, 2016Follower
orbi global compatibility
I want to get the new Orbi wifi 3000 and satellite for use in Australia. It would be 30% cheaper for me to buy online from the US and post here than buying locally. Does anyone know if this product i...
crawfz
Mar 12, 2017Aspirant
Actually there is such a thing as a 'secondary item' (simplified description) as far as Australian Customs is concerned. Customs does not ban or restrict the import of a device like Orbi, because it does not emit 2.4GHz or 5GHz signals. As described by Netgear, Orbi communicates with itself via a different bandwidth of three frequencies (MESH), and as it only communicates within its own network it is not classified as a wifi device at all.
Also, if you buy Orbi from Amazon, you are buying the official Orbi product, which despite being used in Australia is covered by Netgear's global (although limited) warranty provisions. As Netgear operates a specific Australian-located, but Netgear-owned subsidiary, it is required to comply with the global warranty - although as I said it does have limited protection compared to an Orbi purchased in Australia, for an obscene AUD$750.
How Netgear can justify that when the simple USD-AUD conversion of the retail price in the USA is just USD$426, I fail to see.
crawfz
Mar 12, 2017Aspirant
In my previous post I mistakenly said USD$426. That should read AUD$426. Even allowing for freight, that's a big profit margin, when the retail price is AUD$750!
- peteytestingMar 12, 2017Hero
not exactly sure where your getting your pricing from
https://www.amazon.com/NETGEAR-Everywhere-Tri-Band-Replaces-Extenders/dp/B01K4CZOBS
even on special its $378.99 usd and aud is just on $500 aud plus $40 delivery , so its going to cost you min $540
so yes you may save $90 on the cheapest price in oz but is $90 really worth it
- crawfzMar 12, 2017Aspirant
I think we should end this, as I am quite prepared to admit I was wrong. You were right. Of course, Orbi does transmit both 2.4 and 5GHz; as it's a wifi repeater.
However, I still have a problem with the price Netgear charges for Orbi in Australia. Currently on Amazon, they advertise a discount price of USD$349 + USD$25 for freight to Australia. Now, on the current exchange rate today, that's AUD$426. The retail price in Australia is between AUD$630 (Staticice) and AUD$750 at JB Hifi. Even allowing for freight, that's a a hell of a difference in price. I think the ACCC should have a look at Netgear's local pricing policy.
- peteytestingMar 12, 2017Hero
for others considering importing from usa
the aust netgear comtact has got back to me on this
with the following comment on this subject
"You're right. The warranty is for where you purchase it. So if there was a problem with the unit it'd have to get returned to the US RMA centre with a US address for the replacement to be shipped to. The warranty is for the original purchaser from an authorised reseller.
Considering this and the regional issues you should buy locally."