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Forum Discussion
JBMN
Sep 24, 2016Star
Orbi Install Experience
Well, 2 hours later I'm up and running (mostly due to the first challenge). It was a bit harder than it should be, but workable for someone who has probably done many wifi acess points, modems, etc,...
spewak
Sep 25, 2016Luminary
- The firmware upgrade on the satellite was a manual upgrade via download, but looks like that was a known issue on the Satellite with 1.1.0.16 (the shipping firmware) based on the release notes. I wonder how many folks are going to get stuck on that firmware because they are not comortable with the manual upload.
The manual upload consisted of a click of the mouse and no more. Not very difficult.
- JBMNSep 25, 2016Star
I didn't say it was difficult. The manual update experience (outside of having to log into the Satellite separately) is straightfoward.
My point is that given how the Orbi is marketed, I don't see a lot of people going into the admin. Most competitive routers have an auto-update feature that keeps the firmware up to date. Given the lack of auto-update on the Orbi and the number of consumers that are likely to stop after the inital setup screens, I see netgear having quite a few satellites not getting updated.
- spewakSep 25, 2016Luminary
You are missing the point of my point?
In the instructions for install it clearly states to login to orbilogin.net and immediately I was presented with the firmware upgrade. Right in the "initial setup screen" as you said. What are you saying about how it is marketed? Netgear produces competitive routers. You are losing me son.
- th3w01fSep 25, 2016Apprentice
It sounds like my FW update was somewhere between what the two of you experienced.
I wasn't prompted to update but once I had everything up and running, I went into Advanced -> Administration -> Firmware Update and about 30 seconds later it showed updated firmware available for both the router and satellite. From there I just clicked ‘Update All’.
- cre8tivspiritSep 26, 2016Tutor
I haven't been able to update the Orbi sattelite yet. I've got the firmware downloaded and ready but I keep getting this error; Not sure what to do about this.
The CGI script took too long to produce a response
- peteytestingSep 26, 2016Hero
hi
check your antivirus or firewall is not blocking the connection
ensure you are connected to the orbi by ethernet only
also the download file is zipped , ensure you unzip it before attempting to install
- cre8tivspiritSep 26, 2016Tutor
should i be connected to the satelite or the router by ethernet connection? The router updated wirelessly.
- cyberprashantNov 28, 2016Luminary
I was able to fix this by using IE instead of chrome. (re: Cgi took too long error).