NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JBMN
Sep 24, 2016Star
Orbi Install Experience
Well, 2 hours later I'm up and running (mostly due to the first challenge). It was a bit harder than it should be, but workable for someone who has probably done many wifi acess points, modems, etc,...
spewak
Sep 25, 2016Luminary
- The firmware upgrade on the satellite was a manual upgrade via download, but looks like that was a known issue on the Satellite with 1.1.0.16 (the shipping firmware) based on the release notes. I wonder how many folks are going to get stuck on that firmware because they are not comortable with the manual upload.
The manual upload consisted of a click of the mouse and no more. Not very difficult.
cre8tivspirit
Sep 26, 2016Tutor
I haven't been able to update the Orbi sattelite yet. I've got the firmware downloaded and ready but I keep getting this error; Not sure what to do about this.
The CGI script took too long to produce a response
- peteytestingSep 26, 2016Hero
hi
check your antivirus or firewall is not blocking the connection
ensure you are connected to the orbi by ethernet only
also the download file is zipped , ensure you unzip it before attempting to install
- cre8tivspiritSep 26, 2016Tutor
should i be connected to the satelite or the router by ethernet connection? The router updated wirelessly.
- peteytestingSep 26, 2016Hero
connect by ethernet to the router
the rbr50 firmware is installed on the router . the rbs50 firmware is installed on the sat
- DFSep 27, 2016Aspirant
You do not unzip fireware updates. That will cause errors. When installing new firmware to any device you never unzip the firmware update. Be careful of what you post as you can cause big problems for people who think you are giving out accurate information.
- cyberprashantNov 28, 2016Luminary
I was able to fix this by using IE instead of chrome. (re: Cgi took too long error).