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cpmolloy's avatar
cpmolloy
Aspirant
Mar 01, 2017

Orbi iOS app not seeing Satellite

Hi,

 

Have just installed Orbi and all working great. Loving it so far.

 

Although I can see that the satellite is connected and online and apparently working fine, the iOS app reports 0 satellites. And it fails to find If I search.

 

Is this a known issue ? When I search on the app do I have to press pair *again* on both router and satellite in ortder for the app to see the satellite ? (Even though the pairing *has* worked) and I can see the satellite from the router home page.

 

TIA

Installation

1 Reply

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  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 03, 2017

    Hello cpmolloy

     

    If you can log into the router page and go to attached devices and see the satellite attached I would say that is a bug with the app.

     

    DarrenM