NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Doctorold's avatar
Doctorold
Star
May 01, 2017

Orbi IOS app won't connect to network

I recently discovered the Orbi app after having had my network setup for some time.  But the app won't connect to the wifi network I've created.  I'm wondering if it's because the name of the network...
Installation
pwc73mgb's avatar
pwc73mgb
Guide
Jun 25, 2017

I diabled IPV6, power cycled router, and iphone and still can't connect. Prior to getting the Orbi, I had Negear NightHawk R7800 and IPV6 enabled. Never had any issues with Genie app working. App appears to not even be able to connect to Orbi, screen with busy message pops up very quickly. 

Myeviltwin's avatar
Myeviltwin
Initiate
Aug 28, 2017

I faced the same issue and was driving me nuts. Disabling iPv6 worked but I didn't want to disable it. But selecting ICMP filtering as Open instead of the default Secured work for me. Also selected overall iPv6 as Autoconfig at the top.