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Forum Discussion
dbdigital57
Dec 22, 2017Tutor
Orbi iOS v2.1.0.268 Device List problem
Firmware: 2.0.0.76 on RBR50 and RBS50 Updated the iOS Orbi app to v2.1.0.268 and it seems to have broken the Device List option as no devices show. On the previous version 1.6.16, running on anothe...
DarrenM
Dec 27, 2017Sr. NETGEAR Moderator
Hello dbdigital57
We are aware and working on the issues with what is being displayed in the attached devices list.
DarrenM
dbdigital57
Feb 11, 2018Tutor
the latest ios update did NOT fix this problem. is this still in queue to be resolved?
- abrunMar 02, 2018Aspirant
I am having the same problem. No devices connected. There are at least 10 on there all the time, like the TV, TiVo, Echo dot, etc. I can no longer block my kids devices if needed. This is a crucial feature, and one of the reasons we bought this product. I will be returning it to Costco if this isn't fixed soon.
- DarrenMMar 29, 2018Sr. NETGEAR Moderator
Have you tried the latest beta firmware you can find it at the link below.
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/td-p/1533584
DarrenM
- dbdigital57Mar 30, 2018Tutor
I updated to Beta firmware and same problem.
Note: I have my RBR50 attached to an ethernet port on my ISP (Frontier FIOS) router.
Also - My Orbi is set in AP Mode.
The iOS Device List feature had worked when I first got this set up, but an iOS app update and/or firmware change seems to have affect it.
P.S. The Attached Devices listing when I connect to the router via the Web works fine.
iOS App Info Concern
I did happen to notice that on the iOS app, the Router Settings "Router Information" shows 192.168.1.1 for IP address.
Yet my network is under 192.168.0.x
Router - 192.168.0.212, Satellite - 192.168.0.213
Under the Internet Port tab under Router Settings, it shows
External IP Address: 0.0.0.0 (I think my FIOS Router has that info as it connects to ISP)
Gateway IP Address: 192.168.0.1 (seem correct)
Subnet Mask: 0.0.0.0 (Not sure if that is also inherited from the FIOS Router?)
DNS Server: 192.168.0.1
Type: DHCP
Thanks for your help.