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Forum Discussion

davidartiss's avatar
Oct 31, 2021

Orbi jumping between connections

Hi,

 

I have the RBK753, so have 3 routers in total. My primary router is on the middle floor with each of the others on the floor and below and above, respectively. They're all on different sides of the house so cover off all corners quite effectively. 

 

The issue I have, is that the router on the ground floor won't lock on and stay locked onto the primary router on the floor above. It regularly re-connects to the router on the top floor. I'm not sure but I suspect the top floor router is doing something similar. Essentially, both routers are equi-distant from each other and, depending on doors being closed, etc., it decides to switch. I'm guessing when it does there is a blip in connectivity too.

 

Is there a way to force an Orbi to connect, and remain connected, to another one, or will I always be finding it switching over all the time?

 

 

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    a couple things. 

    1. There's the router and the satellites. Its much better to describe them based on what they are. Calling them all routers confuses everyone trying to help. 

    2. Floors/ceilings are great for where they run HVAC. And metal does a great job of blocking wifi. Have you tried moving the satellites around a bit to see if theres something in the floor/ceilings blocking it to make it have to connect to the 3rd floor device? 

    • Thanks for the reply.

       

      The location the satellites are in are the best - particularly the location of the lower one. If move it any further either direction, some thick internals walls cause issues.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Best for the devices on that floor or the best for the connection between router/satellites? 

        Everything is dependant on a good wireless backhaul connection. It doesn't do you any good to have a great connection from satellite to devices if the satellites connection has a poor connection. 

        It'd be like having a race car that can only have a straw to feed the motor fuel.