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devan22's avatar
devan22
Aspirant
May 23, 2020

Orbi Keeps disconnecting firmware V2.3.5.32

Every night my netgear orbi disconnects and has happened at about the same time each night for the last week. I am posting a new thread because from what I understand this issue around this time last year was largely due to a firmwear update. Any help would be appriciated. 

3 Replies

  • How about updating to the latest available firmware 2.5.1.16?

    • devan22's avatar
      devan22
      Aspirant

      I searched for an update and it said there were none available so I tried to follow the steps to manually update and when I upload the .img file from the zip it just said update failed check your file.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Be sure your downloadeing both files for the RBS and RBR. Unpack the .zip files for each. I would use a wired PC and IE11, Firefox or Opera browsers. You can log into the RBSs web page and upload the RBS FW file directly to the RBS first. Then do the same for the RBR. 

        https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/true#M89460

         

        If you can get the files loaded, factory reset the RBS and RBR and setup from scratch. 


        devan22 wrote:

        I searched for an update and it said there were none available so I tried to follow the steps to manually update and when I upload the .img file from the zip it just said update failed check your file.