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cityguru's avatar
cityguru
Tutor
Aug 17, 2018

Orbi keeps rebooting several times a day even with new firmware V2.1.4.16

I have recently installed a RBK50 system (RBR50 + RBS50) as well as added a RBS50Y, before inputting any settings the first thing I did was let it upgrade to the lastest firmware version V2.1.4.16, t...
Installation
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 20, 2018

Return this system and get another to try...

  • cityguru's avatar
    cityguru
    Tutor
    Aug 20, 2018
    Were there any hardware revisions by any chance. I would like them to send me something from a newer production line. Perhaps what I have is from an earlier batch, wondering if there is any way to tell.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 20, 2018

      Not that we know of, there seems to have been production years from what others have mentioned.

       

      • whygodwhy's avatar
        whygodwhy
        Aspirant
        Nov 27, 2018

        I'm having the exact same problem (see logs below). Has there been any progress or resolution on this? It's driving me insane.

         

         

        [admin login] from source 10.0.0.5, Tuesday, November 27, 2018 12:34:20
        [DHCP IP: 10.0.0.5] to MAC address f8:28:19:b5:5f:bf, Tuesday, November 27, 2018 12:33:59
        [DHCP IP: 10.0.0.4] to MAC address b0:b9:8a:51:34:8b, Tuesday, November 27, 2018 12:33:57
        [DHCP IP: 10.0.0.5] to MAC address f8:28:19:b5:5f:bf, Tuesday, November 27, 2018 12:33:56
        [DHCP IP: 10.0.0.6] to MAC address e4:b2:fb:26:6a:1e, Tuesday, November 27, 2018 12:28:53
        [DHCP IP: 10.0.0.5] to MAC address f8:28:19:b5:5f:bf, Tuesday, November 27, 2018 12:27:14
        [DHCP IP: 10.0.0.4] to MAC address b0:b9:8a:51:34:8b, Tuesday, November 27, 2018 12:27:05
        [Time synchronized with NTP server] Tuesday, November 27, 2018 12:26:30
        [Initialized, firmware version: V2.2.1.210] Tuesday, November 27, 2018 12:26:10

        *12:25pm - Disconnection*

        [admin login] from source 10.0.0.5, Tuesday, November 27, 2018 12:11:02
        [DHCP IP: 10.0.0.5] to MAC address f8:28:19:b5:5f:bf, Tuesday, November 27, 2018 12:10:09
        [DHCP IP: 10.0.0.4] to MAC address b0:b9:8a:51:34:8b, Tuesday, November 27, 2018 12:10:00
        [Time synchronized with NTP server] Tuesday, November 27, 2018 12:09:27
        [Initialized, firmware version: V2.2.1.210] Tuesday, November 27, 2018 12:09:07

        *Dropped connection*

        [admin login] from source 10.0.0.5, Tuesday, November 27, 2018 11:47:57
        [DHCP IP: 10.0.0.8] to MAC address e4:b2:fb:23:2b:d0, Tuesday, November 27, 2018 11:40:18
        [admin login] from source 10.0.0.5, Tuesday, November 27, 2018 11:40:18
        [DHCP IP: 10.0.0.5] to MAC address f8:28:19:b5:5f:bf, Tuesday, November 27, 2018 11:40:02
        [DHCP IP: 10.0.0.6] to MAC address e4:b2:fb:26:6a:1e, Tuesday, November 27, 2018 11:39:40
        [Time synchronized with NTP server] Tuesday, November 27, 2018 11:39:36
        [DHCP IP: 10.0.0.4] to MAC address b0:b9:8a:51:34:8b, Tuesday, November 27, 2018 11:39:29
        [Initialized, firmware version: V2.2.1.210] Tuesday, November 27, 2018 11:38:35