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Forum Discussion
rwood24
May 25, 2018Aspirant
Orbi kills AT&T DVR
Orbi kills AT&T DVR. Hours on the phone with Netgear and AT&T, no solution. Previous posts, same subject do not work. All other internet services working, love the Orbi, but can't keep it if my DVR ...
rwood24
May 27, 2018Aspirant
I appreciate all the great feedback.
My setup - ATT uverse Pace modem 5268AC -> Orbi (DMZ Plus). Pace DVR IPH8010, tried connection to both Orbi and ATT modem, same result
As FURRYe38 suggested
“ISP modem back in router mode. Use the Modems DMZ for the Orbi router in router mode. Input the IP address the Orbi router gets from the ISP modem and put this into the modems DMZ. Set a IP address reservation for the Orbi IP address ON the modem/router so it doesn't change. Your DVR might need direct contact with the ISP modem rather then another 2ndary router..”
No Joi
FURRYe38
May 27, 2018Guru - Experienced User
If the DVR isn't working even connected to the ISP modem, then something is happening either at the modem or DVR...something you'll need to contact ATT about.
Be sure the DVR is getting a correct IP address from the modem.
Good Luck.