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Forum Discussion
ORBI Limiting Internet speed to 100mbs
So recently Comcast Increaed the internet speed in our bundle to 150mbs, but I noticed after a couple weeks that I was still only getting 100mbs
- Called Comcast and through their troubleshooting process, confirmed that I could get the 150mbs if I connected my PC directly to the Cable Modem
- Went through and checked all the cables to the modem, router and Gigabit switch, to verify everything was at least Cat 5e
- Ran speed test with the main PC (which connected directly to the router va ethernet) and my phone Pixel 2....both of the results were almost identicle.
- LAN speeds are just fine as file transfers typically max out around Gigabit levels.
At this point, I don't know what to do besides Factory Resetting the entire system again (which I have done since they increased my speed and had no effect)
Thoughts?
3 Replies
What is the Mfr and model # of the ISP modem?
Is any QoS or Speed test enabled on the router?
Testing with different browsers like IE11, FF or Opera?
ppilot212wrote:So recently Comcast Increaed the internet speed in our bundle to 150mbs, but I noticed after a couple weeks that I was still only getting 100mbs
- Called Comcast and through their troubleshooting process, confirmed that I could get the 150mbs if I connected my PC directly to the Cable Modem
- Went through and checked all the cables to the modem, router and Gigabit switch, to verify everything was at least Cat 5e
- Ran speed test with the main PC (which connected directly to the router va ethernet) and my phone Pixel 2....both of the results were almost identicle.
- LAN speeds are just fine as file transfers typically max out around Gigabit levels.
At this point, I don't know what to do besides Factory Resetting the entire system again (which I have done since they increased my speed and had no effect)
Thoughts?
What is the Mfr and model # of the ISP modem?
Motorola SB6141
Is any QoS or Speed test enabled on the router?
Under the QoS tab the only thing that pops up is a speed test. Is that something that can be disabled? Just to add another layer to the wierdness that if I run the speedtest there I get the full speed.
Testing with different browsers like IE11, FF or Opera?
Edge and Firefox were slightly faster, still not faster than 100mbs.
UPDATE: Reset my all my network hardware and I get the full speed now. Not sure what was going on but we are good to go. Thanks for the post!
Reset network HW as in? Did you reset the router?
ppilot212wrote:What is the Mfr and model # of the ISP modem?
Motorola SB6141
Is any QoS or Speed test enabled on the router?
Under the QoS tab the only thing that pops up is a speed test. Is that something that can be disabled? Just to add another layer to the wierdness that if I run the speedtest there I get the full speed.
Testing with different browsers like IE11, FF or Opera?
Edge and Firefox were slightly faster, still not faster than 100mbs.
UPDATE: Reset my all my network hardware and I get the full speed now. Not sure what was going on but we are good to go. Thanks for the post!
