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Forum Discussion
GDMACK
Nov 08, 2017Star
Orbi loosing Internet Connection
I have had my Orbi RBK50 for a week or so. It is set in AP mode with my Comcast modem/router as my primary router. I am very frustrated that the Orbi keeps losing internet connectivity, sometimes o...
Vresente
Nov 09, 2017Aspirant
I get the same issue , but mine stay connected to the Internet but the light of my Orbi router remains Pink/Purple ?
- st_shawNov 09, 2017Master
You need to connect your Orbi router's Yellow Internet port to your third party router's LAN port. That will remove the magenta light.
- GDMACKNov 09, 2017Star
I have already done that, but when I lose internet connectivity I get the magenta light back again.
- GDMACKNov 09, 2017Star
Well when I connect my modem to the Orbi in the WAN port the light goes out, but when I lose internet connectivity, the magenta light comes back on again, and I have to reboot the Orbi.