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Forum Discussion
ORBI losing wifi connection linked with another router
Dear all, Just bought the ORBI50 and hooked it up to my router Experiabox V10. Orbit is in AP modus and the wifi on the V10 is out. But they are no friends and wifi drops every hour or so. I updated ...
we have had the same issue, as well as, many....MANY others. Netgear is lost in solving this. such a disappointment and, of course, always happens after warranty ends. great example of how not to launch a product that is touted as whole house solution. far from it. hopefully, netgear is making this a priority or they could end up losing so many customers and damage their brand.
Hello joehbca
Can you give more detail on your network setup what the issue is and what firmware is on your orbi.
DarrenM
Darren,
I have V1.12.0.18 and I believe this is updated. I run the main ORBI through my verizon (now, frontier) router via ethernet (I only have FIOS internet and not TV so no cable). I have a three story smaller home. The main ORBI is in my office and the satellite is on the second level (approximately 25 feet). My house is tall and narrow.
I have ORBI wireless AP to ON.
Let me know if you need anything else.
We have a new firmware that has alot of fixes and many of said it has fixed issues they are having you can get it here
https://community.netgear.com/t5/Orbi/OrbiOS-2-0-availability/m-p/1368730#M13446
DarrenM
I completed all firmware updates and still have continuous dropped issues. this is really annoying. of course, this issue is post warranty. what are my next steps to either get this working as per the claims, getting a refund, starting a class action lawsuit, throwing it in the trash.....help me out. $500 for something that does not work is really frustrating and disappointing. also, this is a widespread issue (based on numerous forums) and I don't think Netgrear is trying to take care of their customers. referring to a firmware update (which I've seen multiple updates and everyone still has the issue) is not solving the problem. do i have a defective product? help me out and get this resolved. thank you.