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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
woofdriver
Aug 21, 2018Initiate
I have been fighting an extremely unrilaiable Orbi system for a couple months, most of which it was just turned off in discust.
- Once the Router (RBR50) is configured and working, after a couple hours it just stops responding. no responce to setup, or router
- Once a satellite (RBS50) is up and running, blue, and fast speed- it will just stop. I have tried both wired and wireless backhaul. Both unreliable.
- AP mode was useless, never did work correctly, many problems
- Many other little problems.
o Sats that don't show on router config, yet show blue after sync,
o wired backhaul sats varies in speed from fast to slow, though wifi device is 10ft away.
and other wired devices on same switch show constant speed results
- Firmware upgrades (V2.1.4.16) create more issues than they solve.
This is all in a stable enrionment, that other wifi equipment worked well in for years on end. And when Orbi frustration hit a head, old equipment brough back online. It worked without problems-- other than coverage issues that Orbi was brough on to fix.
Afterr reading this forum and others, I am EXTREMELY disappointed in Netgear. I have used Netgear equipment for 20 years. I currently have a over dozen netgear devices at this location alone. I am frustrated with the release and support of the Orbi system. I will never trust Netgear again for anything other than switches. There is NO reason that issues like this should drag on as LONG as they have for a high-end product from a company like Netgear. We have all gave Netgear a premium amount of money for a high end system and we were let down.