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DorkiOrbiFW's avatar
DorkiOrbiFW
Apprentice
Jan 28, 2019
Solved

ORBI NEWSFLASH - Netgear Disabling Forced Auto-Update on Upcoming Orbi Firmware

Hello Netgear Community,

 

I have exciting news that pertains to Orbi users! A Netgear representative notified me today via Facebook Messenger that over the next Orbi firmware releases that they will be disabling forced updates! This is great news to most as this allows you to roll back your Orbi's firmware to a previous stable version for your environment should the most recent one give you issues that troubleshooting cannot resolve. 

 

This news is probably not valuable to some, but as many (including myself) were complaining to Netgear about the inability to disable the auto-updating of firmware, I figured this is of high importance to most.

 

Have a wonderful day! I am happy Netgear has finallly listened to our feedback on this matter!

 

*My chat is shown below for proof and validation of this claim:

  • I am delighted to inform you all that as of Monday, February 25th, 2019, Netgear has released the firmware version allowing you to now disable automatic updates along with multitudes of bug fixes. I have yet to update to this new FW version yet as I don’t have time to do so as of this moment along with monitoring my system’s stability, but will update my system’s firmware tomorrow afternoon. I will start a separate discussion to later outline my review of the firmware update.

     

    Please navigate to your product’s webpage and click on “downloads” and install the new FW version to get access to disable automatic updates!

     

    We have finally been heard!

     

    Best,

20 Replies

  • This is great news!

     

    Lets hope this comes much sooner rather than later. :)

  • Anyone see the irony that you have to update your firmware to stop getting firmware updates :smileyvery-happy:

    • loomis1975's avatar
      loomis1975
      Luminary
      Even more ironic would be if they suggested to us that to avoid getting firmware updates, simply keep your Orbi disconnected from the internet. Viola!
    • DorkiOrbiFW's avatar
      DorkiOrbiFW
      Apprentice

      johnwest80, if you would like to roll back your Orbi system successfully to a stable version without it fighting you in the meantime, please see this other discussion I have started that I made with a solution for this. One person posted success with my method. Give it a shot if you are wanting to do this!

       

      Link to Discussion: FIX - Orbi Firmware 2.2.1.210 Performance Issues (Rolling Back to Previous Firmware Procedures))

       


      johnwest80 wrote:

      Anyone see the irony that you have to update your firmware to stop getting firmware updates :smileyvery-happy:


      ***johnwest80, I agree that it does suck we have to wait for this feature in an upcoming update. We have been waiting a LONG time. ;-)

  • I am delighted to inform you all that as of Monday, February 25th, 2019, Netgear has released the firmware version allowing you to now disable automatic updates along with multitudes of bug fixes. I have yet to update to this new FW version yet as I don’t have time to do so as of this moment along with monitoring my system’s stability, but will update my system’s firmware tomorrow afternoon. I will start a separate discussion to later outline my review of the firmware update.

     

    Please navigate to your product’s webpage and click on “downloads” and install the new FW version to get access to disable automatic updates!

     

    We have finally been heard!

     

    Best,

    • Supertramp11's avatar
      Supertramp11
      Luminary

      Although I like this news, and the release notes of v2.3.0.32 do say "Adds customer firmware pull", I yet have to find the setting to put this into action.

      • Chuck_M's avatar
        Chuck_M
        Mentor

        Back to the original thread topic:   Disabling Auto Update.

         

        Hate to break it to you, but that feature is not included in the newest (.32) version of firmware.

         

        If you carefully read the text referenced in the original message it says it will be included over the next FW RELEASES (not this release!)

         

    • FURRYe38's avatar
      FURRYe38
      Guru

      Where in the UI is this disable of auto updates feature? Please post a picture. 


      DorkiOrbiFW wrote:

      I am delighted to inform you all that as of Monday, February 25th, 2019, Netgear has released the firmware version allowing you to now disable automatic updates along with multitudes of bug fixes. I have yet to update to this new FW version yet as I don’t have time to do so as of this moment along with monitoring my system’s stability, but will update my system’s firmware tomorrow afternoon. I will start a separate discussion to later outline my review of the firmware update.

       

      Please navigate to your product’s webpage and click on “downloads” and install the new FW version to get access to disable automatic updates!

       

      We have finally been heard!

       

      Best,


       

      • Supertramp11's avatar
        Supertramp11
        Luminary

        That's the whole point: there is no option... :smileysad:

         

        Although the release notes of the latest FW say:

         

        New feature and enhancements:

        • Adds NETGEAR Armor support for SKUs with the RBR50 router. This includes the RBK50, RBK53, RBK50V, and RBK52W. 
        • Adds customer firmware pull.   
        • Expands the IP reservation function from 64 clients to 253 devices.
        • Adds weak admin password checking

         

        I guess this feature is something else.

    • FURRYe38's avatar
      FURRYe38
      Guru

      So there is no "disabling of Auto-Update" feature in the new FW? 


      DorkiOrbiFW wrote:

      I am delighted to inform you all that as of Monday, February 25th, 2019, Netgear has released the firmware version allowing you to now disable automatic updates along with multitudes of bug fixes. I have yet to update to this new FW version yet as I don’t have time to do so as of this moment along with monitoring my system’s stability, but will update my system’s firmware tomorrow afternoon. I will start a separate discussion to later outline my review of the firmware update.

       

      Please navigate to your product’s webpage and click on “downloads” and install the new FW version to get access to disable automatic updates!

       

      We have finally been heard!

       

      Best,


       

      • DorkiOrbiFW's avatar
        DorkiOrbiFW
        Apprentice

        FURRYe38, yes, you are correct in a sense. There is no actual “feature” that disables automatic updates as automatic updates no longer occur for Orbi.

         

         

        Hope this claifies things for you and for others,

  • Hello again everyone,

    I am going to do my very best in explaining how this works as I actually was able to update my system last night (the firmware has been rock-solid for me so far). 

     

    To Chuck_M's message:

    • "Back to the original thread topic:   Disabling Auto Update. Hate to break it to you, but that feature is not included in the newest (.32) version of firmware. If you carefully read the text referenced in the original message it says it will be included over the next FW RELEASES (not this release!)"
      • MY RESPONSE: I believe I know what I wrote to Netgear and I also believe I know what their response was. Netgear's repsonse was written like that simply because they didn't know 100% if this was going to be implemented into this version release (apparently it was). If you read carefully on your version release notes, you will see displayed "Adds customer firmware pull", (at least mine did). Thus, surprisingly in this firmware, Netgear HAS implemented this feature!

     

    Now, to clarify on how this works....

    • It is apparent that there is no actual checkbox or option whatsoever to disable automatic updates as Netgear has removed that functionality entirely, eliminating the need for such an option. Now, the Orbi system, when it comes to firmware updates works exactly the same as previous routers manufactured by Netgear
    • The "Online Update" tab just allows you to still check Netgear's server for the latest version of firmware, but will not install it automatically anymore. You tell your system now when to install it when you hit "Update All" and you will know you have updated your unit to the latest firmware when the Orbi reports "No new firmware version available".
    • The "Manual Update" tab allows you to do what most of us have always done, update our system manually. It works the same exact way, so nothing new to tell you there.
    • The "A New Firmware Update is Available" banner displays still when your Orbi system has detected a new FW version is available. If you click on the badge, it will direct you to the "Online Update" in the "Firmware Update" section of your Orbi system. This will not automatically install the firmware update as per this firmware, but only allow you to hit "Update All" and update your satellites easily by having the system download the file directly and install it itself. As always, once you performed that step in updating, you then need to update your Orbi Router.

     

    To confirm my information and ensure it is accurate, I will reach-out to a Netgear representative. I, however, am pretty certain this is how they worked it as all previous routers, again, manufactured by Netgear have UI and Firmware Updates designed in the similar fashion. If you have any questions, feel free to respond.

     

    Best and regards,