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Forum Discussion
KAP23
Mar 07, 2019Aspirant
ORBI not connected
Hello,
I moved my orbi satellite to a new location. I plugged it in and it blinked white for a minute then stopped. The blue light came on should for a minute and went out.
I logged into my Orbi app and it shows the satellite not connected.
Any ideas
I moved my orbi satellite to a new location. I plugged it in and it blinked white for a minute then stopped. The blue light came on should for a minute and went out.
I logged into my Orbi app and it shows the satellite not connected.
Any ideas
- Okay,
That makes sense the satellite is connected to the other satellite.
Thank you
8 Replies
- CrimpOnGuru - Experienced User
When the top ring of the Orbi satellite glows BLUE, that means it has linked up correctly. (The light then goes out because no one wants their Orbi satellite to glow blue all the time.) I would look at the Attached Devices page again.
- KAP23Aspirant
- CrimpOnGuru - Experienced User
Can you use a web browser to connect to the router web interface, and look at the Attached Devices page?
(Alas, I am "not one" with the smartphone app, and not entirely sure what an "Orange Dot" signifies.
Would be helpful to confirm that both the app and the web interface convey the same information.)