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Forum Discussion
insomniaNL
Nov 25, 2016Aspirant
Orbi not connecting to internet
Hi guys, I have a problem connecting to internet with my new Orbi set. Setting up wifi was a breeze, I can acces the admin on the Orbi using WiFi, but getting internet access seems not possible. I us...
peteytesting
Nov 25, 2016Hero
hi
the first thing to try is another ethernet lead between any of the lan ports in your dsl modem and the orbi yellow wan port
also make sure there are no mac address filtering and or firewall rules set on the dsl modem that would block the orbi
- insomniaNLNov 27, 2016Aspirant
Hi Petey, good idea: I swapped the cable for a new one, also changed the ports, but no luck... There is no mac address filtering or firewall rules that would block the orbi. I can see it gets assigned a valid IP address, but still no internet...
Anybody with some more tips? thanks.
- peteytestingNov 27, 2016Hero
check to see if the adapter you are using hasnt got a static ip set on it and its set to obtain dhcp and dns automatically
how are you seeing it gets a valid ip address ? is that on the dhcp server of the modem or on the orbi its self
- insomniaNLNov 28, 2016Aspirant
Hi Petey, DNS and DHCP are set to automatic, there is also no static ip set, so that shouldnt cause the problem. I can see the Orbi's ip address using my ipad, when I setup the Orbi (before I change any settings), the ip address shown for the Orbi is 192.168.1.2 (my Huawei router is 192.168.1.1).
After completing the Orbi setup to AP mode (and while not entering a static address, but letting the Orbi decide), the new IP address is way off (seeminly random IP address, totally out of this standard range) and the Wifi network cannot be used anymore until I reset the Orbi. Internet connection is always nonexistent...