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bager33S's avatar
bager33S
Aspirant
Jul 31, 2017

Orbi pairing issue

When setting up the Orbi, I never got the LED Blue ring on the router. I did have it on the satellite. The signal from the satellite is stronger than the router. Does this mean that the pairing is not correct? Thanks for any suggestions.

Troubleshooting

3 Replies

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  • justSomeone's avatar
    justSomeone
    Aspirant
    Jul 31, 2017

    Look at the firmware issue.

    go to orbilogin.com

    see if there is a sattelite.

    if the firmware is 12.x then you may have to revert the firmware... or if recentlly purchased return unit to store

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Aug 02, 2017

        Hello bager33s 

         

        Make sure that both devices are on the 1.12.0.18 firmware version and then it should just depend where you are in your house whether your devices will connect to the satellited or the main router.

         

        DarrenM