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Forum Discussion
ghostfacedkilla
Apr 03, 2020Tutor
Orbi performance with my Macbook - with a solution
When I first installed my Orbi last week I was getting killer performance on my Macbook - 400+Gbps symmetrical over wifi. But over time it has degraded, to 15, then 10, and today it was closer to 6 -...
FURRYe38
Apr 23, 2020Guru - Experienced User
I recommend editing out your WAN IP address so it's not posted in public forums.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-Satellite-Drop-Connection-time-to-time/m-p/1890341/highlight/true#M88026
Has a factory reset and setup from scratch been performed since last update?