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Forum Discussion
neargearz
Feb 24, 2018Follower
Orbi QoS does not work.. What's up?
My Orbi RBR50 / AC3000 router has QoS under Advanced settings, but it does not do anthing or work. What's up here? A Speed Test is all I get. Here is the screen. http://wjturnermd.org/graphics/O...
joshv
Apr 17, 2018Star
2.1.2.18 Firmware. Hard wired connections to desktop PC (we also have plenty of wireless devices, but those obvioulsly aren't used for gaming).
Never had any QoS issues with my old $60 Buffalo, or the 15 year old Linksys WRT I had before that.
Interestingly enough, although I had run the speed test in the past (when initially looking to see why QoS didn't seem to be working) the speedtest on the Orbi now appears non-functional. It just sits for a few minutes and says "could not determine internet speed. Please check your internet connection or try again later". Of course, going directly to Speedtest.net in a browser works fine.
I should have come to these forums before I bought this thing. All of the reviews and documentation I read said QoS was coming soon and it was old information so I just assumed that would have been working long ago.
FURRYe38
Apr 17, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the Orbi system is connected to?
I would upgrade to v2.1.3.4 and see how that works for you. I would manually download the file and use IE11 or FF browser with wired PC. After updating the FW, please do a factory reset ON both the router and Satellites(s) then set up from scratch. Do a speed test with out touching any QoS, Access Control or Traffic shaping.
- joshvApr 17, 2018Star
Sorry, realized I never gave you the modem. It's an Arris TG1672G. It is in Bridge mode with WiFi disabled.
I'll try the firmware update and reset and see how it goes. Have you observed auto-QoS actually doing its job on these?
- joshvApr 17, 2018Star
For clarification, what do you mean by doing a speedtest without touching QoS? Isn't the speedtest button the only QoS option that exists?
- FURRYe38Apr 17, 2018Guru - Experienced User
Yes, run a web page speed test with out doing anything to the speedtest on the router.
I game with two xbox ones, 3 cameras, 3 DISH joeys and a Hopper, and many other devices. No problems like this. 200/10 ISP service.
BTW, your ISP modem has it's own issues:
Something to review when you have time.
Let us know how it goes after the update and reset.
- FURRYe38Apr 17, 2018Guru - Experienced User
Let us know how it goes after the update and reset.
joshv wrote:Sorry, realized I never gave you the modem. It's an Arris TG1672G. It is in Bridge mode with WiFi disabled.
I'll try the firmware update and reset and see how it goes. Have you observed auto-QoS actually doing its job on these?
- joshvApr 19, 2018Star
OK, so far everything looks about the same after the upgrade and factor reset speed test wise. I have not yet run the speed test on the Orbi. You think I should test a QoS-needy situation like file uploads & gaming first before enabling QoS on the Orbi?
- BBQ001Apr 19, 2018Initiate
Does anyone have QOS working as it says it should in the manual?? (Select ADVANCED > Setup > QoS Setup > WMM.) I only get the speed test, no other options, no WMM.