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edf's avatar
edf
Aspirant
Oct 27, 2017

orbi rb50 trying to update net gear genie getting no mountable file systems msg

orbi rb50 trying to update net gear genie getting no mountable file systems msg

 

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Can you give some more detail on the issue you are having?

     

    DarrenM

    • edf's avatar
      edf
      Aspirant

      I was trying to update the netgear genie on my MacBook. It downloads then I get an error message that say no mountable file systems the firmware or the orbi is updated.  It the netgear application that’s not updating. 

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        You may want to try and uninstall genie then try to download and load the updated one. And orbi does not fully work with the genie app for the best result you will want to log into the orbi via the web browser.

         

        DarrenM