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2squared's avatar
2squared
Aspirant
Jun 27, 2022

Orbi RBK13 Voltage Support

I'm planning to buy Orbi RBK13 in USA and use it in India. Would it work without any issues?

Also, the adapter reads 100-120v. But the voltage in India is 220v. I've read multiple posts saying that the label is incorrect and orbi adapters does indeed support 100-240v. Is that true?

8 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jun 27, 2022

    In addition to the voltage issue, Netgear routers sold in the US will have a region code of "NA" (for North America).  I have a suspicion that these units do not allow the user to change the region code, whereas units sold overseas are more likely to.  WiFi radio frequencies differ by county.  Region code is what determines which frequencies the Orbi will use.

     

    Is the cost savings from purchasing in the US (as compared from Amazon in India) great enough to take the risk of not being able to use it there?

    • 2squared's avatar
      2squared
      Aspirant
      Jun 27, 2022

      CrimpOn  I paid around $70 for a 3-pack, and its almost double in India. If the region cannot be changed, does it mean it will be unusable?

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Jun 27, 2022
        2squared wrote:

         If the region cannot be changed, does it mean it will be unusable?

        It means that the WiFi system will operate on US frequencies.  The way I read it, 5G WiFi frequencies in the US are similar to frequencies in India. https://en.wikipedia.org/wiki/List_of_WLAN_channels#India , with the main difference being the higher frequencies are marked as "Yes" in North America a "Indoors" for India.  Page 139 of the User Manual specifies which frequencies are used in the US vs. Europe.  (This is a bit confusing since many products identify frequencies in more detail (Japan, Russia, etc. etc.)

         

        As you already have them, I'd say, "Go for it."

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator
    Jun 27, 2022

    Hello 2squared,

     

    Welcome to the NETGEAR Community!

     

    The Orbi RBK13 devices sold in the United States are locked by region. 

     

    The Orbi RBK13 power output support depends on the region. Please see below for region specifications:

     

    North America: 120V, 60 Hz, input

    UK, Australia: 240V, 50 Hz, input 

    Europe: 230V, 50 Hz, input

     

    For more information on voltage for the RBK13 please navigate to the link below (Page 138):

     

    https://www.downloads.netgear.com/files/GDC/RBK12/RBK12_13_14_UM_EN.pdf

     

    Best,

    Kevin

    Community Team