I M CONNECTED TO WIFI ON MY IPHONES BUT WHEN I TRY TO CONNECT A PC OR LAPTOP IT SAYS CAN'T CONNECT TO THIS NETWORK??

Hi!! I was able to use option 3 and it's working great I was able to use Orbi on all my devices thank you so much for your help!!! FURRYe38

Orbi RBK22 | NETGEAR Communities

10 Replies

plemans
Guru
Apr 22, 2020
1. to the left of the "A" key is the caps lock key. please turn it off. thanks
2. What firmware is on the router?
3. What modem are you using?
4. What actual error is it giving you? like "connected, no internet' "invalid password' whats actually going on?
5. Does it work if you're hardwired into the router?
6. Is this a new problem, was it a new install, or whats all going on?

We're not there to see whats going on so we need more data/details to go off so we can help you.
you can also go to netgear.com/support/ type in your model number and it'll take you to firmware, manuals, install guides, and troubleshooting.
- Otuis
  Guide
  Apr 22, 2020
  It says invalid password on both pc or laptop firmware is up to date i try to update i have a Comcast Modem and the Orbi is connected to it as I said before I am connected to internet on my iphone thru Orbi
  - plemans
    Guru
    Apr 22, 2020
    Otuis wrote:
    It says invalid password on both pc or laptop firmware is up to date i try to update i have a Comcast Modem and the Orbi is connected to it as I said before I am connected to internet on my iphone thru Orbi
    1. Punctuation. Please
    2. What model comcast modem? These details are key.
    3. What firmware is it? The latest isn't a number and many times it isn't "the latest" and "the latest" changes.
    4. Does a hardwired connection work?
    5. Again, did something change? is this a new install? Did it work prior? You didn't go into any more details. I want to help but you need to help us so we can help you.

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Orbi RBK22