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Forum Discussion
ajeffbecker
Jan 14, 2021Aspirant
Orbi RBK23 404 Error
I switched from using the Comcast modem with voice and wifi to a Motorola MB7621, just a modem, with the Orbi RBK23 for wifi. The orbi app indicates internet offline, but I do get internet connectio...
vajim
Jan 15, 2021Master
ajeffbecker
Jan 15, 2021Aspirant
I spent hours on this. I did figure out how to get to the web interface and put it into AP mode. Then round and round to set it up again. Still didn't work. I finally reset the router and went through all the setup all over again, also resetting wifi connections. At first I still coukdn't get to websites. Then all of a sudden everything worked! You tell me why. Probably will not buy from Netgear again knowing they have no phone support.
- vajimJan 15, 2021Master
ajeffbecker wrote:Probably will not buy from Netgear again knowing they have no phone support.
I think they do for the first 90 days...??
- ajeffbeckerJan 15, 2021Aspirant
I got my new modem a year later. Try to find a phone number to call. I guess you have to pay.
- FURRYe38Jan 15, 2021Guru - Experienced User
Are you using Dynamic or Static Addressing assignment for AP mode on the RBR?
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
ajeffbecker wrote:I spent hours on this. I did figure out how to get to the web interface and put it into AP mode. Then round and round to set it up again. Still didn't work. I finally reset the router and went through all the setup all over again, also resetting wifi connections. At first I still coukdn't get to websites. Then all of a sudden everything worked! You tell me why. Probably will not buy from Netgear again knowing they have no phone support.