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Oronzo's avatar
Oronzo
Tutor
Dec 15, 2018

ORBI RBK23: non riesco ad utilizzare ps4

ho appena installato ORBI RBK 23 in casa mia e non riesco ne ad utilizzare la ps4 ne scaricare e aggiornare le app da app store.

come posso risolvere questo spiacevole problema? 

9 Replies


  • Oronzo wrote:

    I just installed ORBI RBK 23 in my house and I can not use ps4 or download and update apps from the app store.

    How can I solve this unfortunate problem?

     


    Please check that your ISP modem is in bridged mode and that wifi is switched off. Otherwise, if that can't be configured then please change Orbi to AP Mode.

    Good luck :)

    • Oronzo's avatar
      Oronzo
      Tutor

      ekhalil i have done the switch into AP mode.
      actually now i am able to update and download apps from appstore and also also using playstation.

      however i have an important question. afterhaving swicthed into AP mode, if i go to orbi app to see the "map" of orbi rbk23 it is different from before. let's say that, before the router and the satellites were in line. now i have the router which talk to the satellites but the satellites are not cominicating between them.

      could you please help me to solve this problem? cause at the moment all the devices seem to be connected to router (no one with the satellites)

      please help me if you can

      • ekhalil's avatar
        ekhalil
        Master

        Oronzo wrote:

        ekhalil i have done the switch into AP mode.
        actually now i am able to update and download apps from appstore and also also using playstation.

        however i have an important question. afterhaving swicthed into AP mode, if i go to orbi app to see the "map" of orbi rbk23 it is different from before. let's say that, before the router and the satellites were in line. now i have the router which talk to the satellites but the satellites are not cominicating between them.

        could you please help me to solve this problem? cause at the moment all the devices seem to be connected to router (no one with the satellites)

        please help me if you can


        Great that things are working better now!

        Regarding the network map, if you are now seeing something like the following:

        This is normal. This means that the network is in "Star" topology and router is communicating with the satellites and also the satellites will be comminicating with each other through the router. Nothing wrong with this. 

        If fact if you have "Daisy Chain" enabled and the signal from a satellite to another satellite is stronger than that of the router then your devices will choose to connect on Daisy Chain topology, something like the following:

        Both topologies are ok. It depends on how far the units are from each other and the radio conditions in your home.