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Forum Discussion

chlst54's avatar
chlst54
Aspirant
Feb 05, 2018

Orbi RBK40 - rebooted serveral time after firmware upgraded to V2.1.2.18

Had the RBK40 for about two week and experiencing random reboots on the RBR40 since it was auto upgraded to V2.1.2.18.  The RBS40 unit seems to be pretty stable which has been up for about 1 week.  I have iPhones, smart things hub, hue hub, roku, cromecast, google home, macbooks, and widows pc, xbox, harmony hub,  wireless printer devices on conncted to the Orbi. 

 

Anyone else with RBK40 experiencing the same issue on V2.1.2.18?

Is this a known issue Netgear is looking at?

 

Aside from the random reboots, the coverage and performance has been great but I will be returning due to the unstable firmware.

 

PS: Forcing auto fireware upgrade on people's orbi is crazy.  You should have an option to opt out of the auto upgrade in the future firmware release.

 

 

 

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Did the satellite upgrade to 2.1.2.18 when the update happened? if the satellite and router are on different firmware it can cause bad behavior to happen.

     

    DarrenM

    • chlst54's avatar
      chlst54
      Aspirant

      Yes, both router and satellite were upgraded to V2.1.2.18.  I manually rebooted both of them. So far both have been up for 24hrs but we'll see how long that last.  Any other tips or tricks?

      • chlst54's avatar
        chlst54
        Aspirant

        Since I manually power cyled both devices after the firmware upgrade. Its been up for over a week without reboots.  I'm now leaning towards keeping the RBK40.  Still got a week to make my decision.