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reboot
6 TopicsOrbi RBK 50 + RBW30
RBK50 (Router + Satellite) with 2 x RBW30 satellites. I have spent more than 4 hours in 3 days on phone with support to try and resolve issues of the following: RBK50 router reboots randomly. Devices nearest to Satellites use Router at further distance. AP isolation issue related to Google Home devices makes them unavailable if you are connected to a different satellite than that device. More frequent reboots than without Satellites. My RBK50 without RBW30 with reboot at least twice a day for no reason but more with Satellites. I am not sure what to make of this. Support goes through the playbook of 'Reboot please'. 'Re-sync please'. 'Update firmware', 'downgrade firmware'. 'Disconnect satellite', 'reconnect'. 'Hold on let me check with my team'. This can't be poor quality control can it? There seem to be numerous reports of similar issues. I have spent close to $600 on my Orbi system and all we have is outsourced consumer support and these user forums which Netgear support seems largely absent from. Is there any solution to the rebooting issue or a way to pinpoint the cause?Orbi RBK40 - rebooted serveral time after firmware upgraded to V2.1.2.18
Had the RBK40 for about two week and experiencing random reboots on the RBR40 since it was auto upgraded to V2.1.2.18. The RBS40 unit seems to be pretty stable which has been up for about 1 week. I have iPhones, smart things hub, hue hub, roku, cromecast, google home, macbooks, and widows pc, xbox, harmony hub, wireless printer devices on conncted to the Orbi. Anyone else with RBK40 experiencing the same issue on V2.1.2.18? Is this a known issue Netgear is looking at? Aside from the random reboots, the coverage and performance has been great but I will be returning due to the unstable firmware. PS: Forcing auto fireware upgrade on people's orbi is crazy. You should have an option to opt out of the auto upgrade in the future firmware release.My RBR50 keeps spontaneously rebooting
I have an RBR50 and two RBS50 satellites, purchased as a bundle through Costco. I noticed that the router would intermittently just reboot, dropping all devices. I thought it may be a firmware issue so I upgraded to the latest (2.1.2.18) and it still happens almost daily. All the log says is [Initialized, firmware version: V2.1.2.18]. Is my router defective? Thanks!SolvedOrbi wifi disconnects/crashes caused by Google Home and Chromecasts OFFICIAL
Google has officially acknowledged this issue of wifi networks getting killed by way too frequent MDNS packets being sent from their devices that crash various routers. I will say that I switched to a Linksys after starting to have issues with Orbi late November, and have not had any more issues. I suppose the robustness of the router to handle such traffic comes into play. Google acknowledges wifi issues caused by Home and Cast devices.RBR40 / RBS40 Firmware Version 2.1.1.12 removes characters from wifi password
After updating Orbi RBR40 firmware to Version 2.1.1.12 after a reboot the system removes the characters “$ew0” from the wifi password. I had to fall back to RBR40 firmware version 2.0.0.26. Looking for an update to correct this defect.