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LlamaLarry's avatar
LlamaLarry
Luminary
May 28, 2020

Orbi RBK43 and Orbi Pro SRR60 Report Offline Multiple Times a Day

I have two networks with the same problem:

 

1. LB1120 + Orbi RBK43

2. LB2120 + Orbi Pro SRR60 + SRC60

 

Modems are both set to bridge mode and are hooked to external antennas.

 

Multiple times a day the Orbis will report that the Internet is "Offline" and the only way to bring it back is to reboot either the modems or the Orbi routers.  Since the Orbis take *forever* to reboot I usually just reboot the modems via the web interfaces.

 

When the networks report online they work great, have stable client connections, and have good throughput.  Having them report "Offline" so often is a real pain, especially since the new networks both replaced Netgear DC112A setups that I never had to reboot to restore connectivity.  

 

Keepalive is set to every 5 mins in each modem, but I don't think that this is really an issue with the modems and instead with the Orbis as the modem LEDs don't indicate and issue and the WebUIs still say they are connected without error.

2 Replies

    • LlamaLarry's avatar
      LlamaLarry
      Luminary
      May 28, 2020

       I poste it there too to make sure I captured folks that are more familiar with the LB modems.  Just seems weird that both my Orbi and Orbi Pro routers flake out.  Is there a way to make the router re-poll the Internet connection from the Orbi app?  Having a hacky solution of rebooting one or the other to fix the issue is pretty lame and takes some shine off of the mesh capabilities that an EOL hotspot cradle is able to work as expected.