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Forum Discussion
Orbi RBK50 (AC3000) connection to vodafone router
Hi I have an Orbi RBK50 (AC3000) bought in 2018. It has been working happily with my plusnet router since then. However, I have now changed to vodaphone and have had problems connecting the new vodaf...
The reason that "admin" and "password" are not working is probably that the administrative password was changed during setup in 2018. (The setup process is pretty demanding about the user picking something more secure than "password".)
Orbi provides a "password recovery" capability. (I have used it myself.) Just enter the password incorrectly several times and a box will pop up asking if you want to recover the password. Alas, this feature depends on the user having entered answers to some security questions at the time the router was originally set up (and answering them correctly during reovery). There is no penalty for trying. It might work for you.
The reset process on the router is not complicated. On the back, there is a tiny hole labelled "reset". Stick the end of a paperclip into the hole and press until the LED above the Power button turns from green to amber and then begins to flash. This can take 10-15 seconds. At this point, the router has been set "back to factory". It remembers nothing about the previous configuration. Not the password, not any devices that were assigned IP addresses.... nothing. The administrative user name is "admin" and the password is "password." The WiFi name and password are printed on a label on the router. If the router WiFi name had been changed during setup, then no devices will connect to it until (a) they are reset to the names on the label, or (b) the router is set up and given exactly the same WiFi name and password as it had before.
Now that the router is reset, connect a computer to a LAN port, go to the web interface "orbilogin.com", and perform a setup.
If the router has not been accessed since 2018, it may be several firmware updates behind.
You are correct that it is better to have only a single "router". What a lot of people do is contact the ISP support desk and ask them to put the Vodaphone in "bridge" or "passthrough" mode so that it is no longer routing (and also no longer broadcasting WiFi).