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Forum Discussion
mfergus2
Jul 12, 2018Aspirant
Orbi RBK50 Keep Dropping Connection on Firmware 2.1.4.16
The previous firmware was terrible, luckily 2.1.4.16 solved the connection issues..for about two weeks. My router has been dropping connection and losing connection with the satellite nearly every 15...
FURRYe38
Jul 13, 2018Guru - Experienced User
I would download the FW file for v.16
Disconnect the ISP modem from the router.
Disconnect all other devices from the router and wifi accept for the satelite(s).
Wire connect 1 PC to the router.
Re-load the FW for the Satellite(s) first. Then re-load the FW for the router.
Do a full ERASE or Factory reset on the satellite(s) then the router and set up from scratch.
Set up the router first, then re-add the satelite(s).
Any wireless neighbors near by? If so, how many?
Try using Manual channels 1, 6 or 11 on 2.4ghz.
Review this as this is what I did to set up my friends 50 series last month:
Can use the same configuration and see how it works for you.
- mfergus2Aug 07, 2018AspirantThank you for the response and I apologize for the delay in mine. I finally got to your suggestions. Problem is now I can’t even connect to the router at times. If it’s not the internet dying because of the Orbi, it’s the Orbi shutting down and not allowing me to even connect. I checked the lights and power and the router seems fine. My situation unfortunately went from bad to worse.