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Forum Discussion
orbi RBK50 not connecting to iPad pro
Ipad pro is not connecting to Orbi RBK 50
20 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
jomcc58 wrote:iPad pro is not connecting to Orbi RBK 50
A little more description would be helpful. Things like:
- On the iPad network settings, does the Orbi WiFi appear on the list of available networks?
- (in my opinion) the iPad keyboard is frustrating when entering CAPITAL letters, lower case letters, and numerals.
Is it really clear that the password is being entered correctly? - Are any other Apple devices connecting to the Orbi WiFi?
- Does this Orbi have "Access Control" enabled?
(On the Orbi web interface, Attached Devices, just under the blue line it will say "Access Control ("on" or "off")
What version of iOS are you running? The most recent iOS (14.x) has a mode which "hides" the true MAC number from a router. This is designed to prevent open (non-secure) WiFi systems from allowing access to you iPad/iPhone. Be certain, when you're at home, this mode is turned off. Go to your iPad settings and select Settings>WiFi>Network Info>Private Address>Off. With this mode on (which is the default), some systems will not allow iPads or iPhones to consistenly connect to WiFi. https://support.apple.com/en-us/HT211227
Good Luck!
Same issue here after upgrading to the latest firmware. Powering off the satellite fixes the issue. Sucks that two year old software is better than current.
Bubba2020 wrote:Same issue here after upgrading to the latest firmware. Powering off the satellite fixes the issue. Sucks that two year old software is better than current.
Nah, downgraded to 2.3, all issues cleared up, including latency issues on older devices.
