I’ve noticed that my rbs40v constantly drops the Alexa but not it’s wifi when connected to my rbK50 and rbs50. BUT I do have random issues with wifi calling dropping (not always disconnecting but def dropping for more than 10 seconds) if my device(s) switch from the rbK50 or rbs50 to the rbs40v. It’s as if it isn’t really augmenting the mesh but acting like a separate mesh within since it’s on the same network. Anyone else having either of these issues?

Im on the latest 2.7.2.104 but this was happening as well during the last fireware if not the last two. Basically when they dropped the 75% from transmit power, i started really nicticing this issue. The dropping of alexa has been going on fro the last 4 firmware updates and it seems to only fix itself for about a 2-3 week period after a reset, but im getting annoyed at having to reset my orbi every so often. Right now I can fix the disconnect from alexa with a quick power off but that still is ANNOYING.

What is the size of your home? Sq Ft?What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless SettingsNot seen on Orbi AX.Try disabling the following and see:Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). One User Experience/Configuration:https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026 You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849

3300 sq ft home.Router is in one corner of the home, 50 satellite is in the middle of the home and the 40v satellite is in the far opposite corner of the home as the router so they are making a straight line. The router and the 40v are connected via Ethernet and the satellite in the middle of the home is the only one using the wifi backhaul.I have little to no interference from neighbors. If I do it’s only in one spot of my home and it’s barely there and not an issue. I own a wifi scanner and have checked the frequencies in and around my home. As for setting a channel vs auto, the issue still persists and has no benefit.I’m quite familiar with all the settings you’ve mentioned and they are all set as is so that’s not the issue and of course if Ive tried both ways and always end up with those enabled.Everything you suggested has also been tried and is currently set that way with the exception of ipv6. There is no difference with that on or off and I prefer to have it on.My satellites are placed roughly 27-33 ft apart with walls, doors and furniture between them. When I scanned at 75% I had amazing coverage and very little issues. 100% causes overlap and 50% doesn’t seem to cover in all the places leaving me with dead spots. I don’t have issues with speed, I have issues with wifi calling dropping or switching between satellites slowly creating gaps in the conversation. I have giga fiber and see speeds between 230-368 on wifi and 900+ When on Ethernet. My biggest issue is that I’m stuck using AT&T’s gateway, but I already have that sorted and it’s not the issue as this wasn’t a problem when using the older firmwares.

Is Daisy chain enabled on the RBR? Has a factory reset and setup from scratch been performed since last update?

Orbi RBK50, RBS50 & RBS40V wifi calling issues

19 Replies

vajim
Master
Feb 24, 2021
Any recent firmware updates?
- Browntownnj
  Aspirant
  Feb 24, 2021
  Im on the latest 2.7.2.104 but this was happening as well during the last fireware if not the last two. Basically when they dropped the 75% from transmit power, i started really nicticing this issue. The dropping of alexa has been going on fro the last 4 firmware updates and it seems to only fix itself for about a 2-3 week period after a reset, but im getting annoyed at having to reset my orbi every so often. Right now I can fix the disconnect from alexa with a quick power off but that still is ANNOYING.
  - FURRYe38
    Guru
    Feb 25, 2021
    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
    
    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    
    Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
    Not seen on Orbi AX.
    
    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
    
    One User Experience/Configuration:
    https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
    
    You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849

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Orbi RBK50, RBS50 & RBS40V wifi calling issues