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Forum Discussion
Orbi rbk50 with NETGEAR DM200-100EUS not connecting to BT Internet
Trying to get some understanding as to what settings I should be using for these devices. I've tried auto setup mode, which seems to show that it's connected to internet but when i try going to a si...
I use my Orbi connected via the DM200 and it works just fine.....I am on PlusNet to essentially the same thing.
I think your issues are just the DM200 is a bit quirky in terms of its setup by virtue of it being able to work as a router and a modem....
I would suggest maybe starting again from scratch and factory reset your DM200.....
1) Connect DM200 to your BT line, run through the auto setup wizard with just a PC attached via ethernet and confirm you can connect to the internet via your PConce you have completed the wizard.
2) Then check and apply any firmware updates
3) Then from the DM200 menu change the device to modem mode.
4) Disconnect PC and plug Orbi into DM200 and go through Orbi wizard or manually configure your ISP settings in the Orbi.
Afterwards, if you need to, you can plug a PC into the DM200 and change it back to a router if for some reason you want to disconnect the Orbi and check things out just on the DM200. It will be in modem mode so wont have DHCP so you would need to manually configure your IP settings on the computer to be able to access the DM200 menus
(If you do all this first on the DM200 you will get it to logon correctly without the added confusion of two devices then you can simply apply the same settings back on the orbi)