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Forum Discussion
rjdennison
Dec 04, 2018Aspirant
ORBI RBK50 worked for 2hrs, now dead
This is so frustrating... Paying as much as I did for this kit, and it's far far worse than what we had. I set this up last night. Everything seemed to be going well... got the satellite connected,...
- Dec 21, 2018
Update:
They RMA'd the router, and when the new one arrived, it worked fine. It's now autoupdated to the new firmware, and it still going strong.
Looks like I had a bad piece of hardware.
Thanks for the help everyone!
R.
FURRYe38
Dec 04, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
After doing the reset, connect a wired PC to the base router and use a web browser to walk thru the setup wizard at 192.168.1.1.
ekhalil
Dec 04, 2018Master
What wired devices do you have connected to Orbi? Do you have any wired mesh devices (e.g Sonos speakers)?