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Forum Discussion
Trailerman
Oct 30, 2017Guide
Orbi RBK53 - Can't Add Satellite in Wireless Access Point Mode
Hi I have had to purchase an additional satellite to add to our existing RBR53 Orbi network. I am unable to get the system to recognize the new satellite. I have followed the guide: plugged t...
Trailerman
Oct 31, 2017Guide
No thoughts?
Does the fact that the light on my satellite is always flashing, (it never turns solid white), mean the unit is faulty? Every guide suggests that the light has to be solid before it can be sync'ed/.
Thanks for any help.
- st_shawOct 31, 2017Master
The continual flashing could indicate a problem with the satellite. Here is what I would try:
1. Check your router to see if the satellite has been given an IP address. If so, try to wire a PC to the satellite and log into the GUI and check/update the firmware version.
2. Try resetting the satellite using the pinhole on the back. Hold the button in until the power LED blinks amber.
If neither of these work, then I'd return the unit for a replacement.
- TrailermanOct 31, 2017Guide
Hi - thanks for your response.
It's not appearing on my network and I can't connect to it with a direct connection between my laptop and the new satellite, using the orbilogin.com address (I presume this should work for a satellite as well).
So I can't verify Firmware status or really do very much.
I think I'm going to have to send it back - have trierd various troubleshooting steps suggested by Netgear support (30/30/30 reset plus various other reconfiguration suggestions) but nothing changes - just see the flashing white light constantly.
What a pain. Thanks for your help anyway.
- st_shawOct 31, 2017Master
Trailerman wrote:
It's not appearing on my network and I can't connect to it with a direct connection between my laptop and the new satellite, using the orbilogin.com address (I presume this should work for a satellite as well).
So I can't verify Firmware status or really do very much.
It sounds like it needs to go back.
However, if the satellite had successfully obtained an IP address, which sounds unlikely, the satellite would not appear at the orbilogin.com address. That's only for the router.