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ZoneMaster's avatar
ZoneMaster
Apprentice
Apr 30, 2018
Solved

ORBI RBK53 (AC3000) "No AirPrint Printers Found" After Firmware V2.1.4.10 Installed

Have been running my ORBI RBK53 system for almost a year. AirPrint from multiple iOS devices (1x iOS 9.3.5 & 3x iOS 11.3.1) worked flawlessly until a few days ago. The only thing that changed was the...
  • ZoneMaster's avatar
    May 02, 2018

    I have been running the 2.1.4.10 firmware since last week. Network scan via "Net Analyser" iOS app showed NO Bonjour flags present

     

    I have performed the following additional toubleshooting from my iMac (which is fairly distant from my Comcast/ORBI gateways):

    1. Connect ONLY via my Comcast Wifi Modem:
      1. Powered off ALL ORBI units:
      2. Turned on WiFi on my Comcast Router
      3. Logged in to my Comcast WiFi
      4. Weak signal & slow upload/download speeds
      5. mDNS/Bonjour/AirPrint was rock solid
      6. Network scan via "Net Analyser" iOS app shows Bonjour flags are present
    2. Connect ONLY via ORBI RBK53:
      1. Turned off WiFi on my Comcast Router
      2. Powered on ORBI RBR50 Router
        1. Logged into ORBI WiFi 
        2. Better signal & faster (but not max) upload/download speeds
        3. mDNS/Bonjour/AirPrint working. Network scan via "Net Analyser" iOS app shows:
          1. macOS & iOS seem to reliantly report Bonjour as present
          2. AirPrint printers (HP & Brother) sometimes don't report Bonjour as present
        4. Waited
      3. Powered on ORBI RBS50 Satelite closest to my iMac
        1. Max signal & max upload/download speeds
        2. mDNS/Bonjour/AirPrint working
        3. Waited
      4. Powered on final ORBI RBS50 Satelite
        1. Everything working
        2. Waited

    While mDNS/Bonjour/AirPrint is still sometimes glitchy. It is working under the 2.1.4.10 firmware after starting the router & satellites in slow sequence.