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Forum Discussion
dscott77
May 02, 2018Aspirant
Orbi RBK53 and Comcast XB3 Set-Up -- It's Finally Working but is It Correct?
Yesterday I replaced my aging Apple Airport Base Station (and Time Capsule) with an Orbi RBK53 (router and two satellites) from Costco. My ISP is Comcast via an XB3. Powering up and placing the Orbis...
FURRYe38
May 02, 2018Guru - Experienced User
After you set bridge mode on the ISP modem, did you factory reset the Orbi router and walk thru the set up wizard and let it get the router connected to the ISP modem in bridge mode?
You can keep the modem in router mode and use the Orbi router in router mode, however you should use the modems DMZ for the IP address the Orbi router gets from the ISP modem.
Checking your switch, it maybe a managed switch, you'll need to confirm this with NG support. If it is, please check for IGMP protocols and disable this. One user mentioned that he disabled this on his managed switch and the Orbi system started working correctly on his managed switch.
I have a 5000sq ft home two story and main router is at one end of the house upstairs and the 1 satellite is placed at the opposite end about 40ft in between. Great coverage, range and performance. Beginning range should be 30feet in between to begin with between router and satellite(s).
dscott77
May 02, 2018Aspirant
Furry -- Thanks very much for the reply! No, I did not reset the Orbi nor did I use the set-up wizard. I don't recall seeing either of these suggestions in the many on-line posts addressing similar set-up problems. The term "modem DMZ" is brand new to me so I'll need to sort that out how to do that. (The Netgear GS116 is an "unmanaged" switch and always has been passively trouble-free.) Whew! As I've often said over the years, the most challening aspect (to me) of home computing always has been the care and feeding of wi-fi networking. My series of Apple Airports and Expresses were reasonably well behaved but even they were naughty from time-to-time. I always was able to get them all singing on the same page but sometime it wasn't easy. Networking, to me, is a lot like black magic. It works, then it doesn't, then mysteriously, it works again. Plus, I figure the variety of modems in the marketplace complicates things for gear like the Orbi. Do you have an opinon on my second question:, i.e. Am I safe to power down, then power up each of the two satellites and watch the color bands for "blue" to make sure they're effectively positioned? As mentioned earlier, before encountering my Internet woes, both registered "blue" where I put them early during the install. Probably a dumb questions but I'd hate to experiment only to find that I have to go though the whole set-up process again. Believe me, yesterday was no fun and I'd like to avoid getting into the weed again. My spouse does not appreciate interruptions to her Internet service. Period.