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ORBI RBK53 Fails to Connect to Epson Workforce 845 Wireless Printer
I recently replaced my Netgear Nighthawk 1700 Router and Extender with an ORBI RBK53 Mesh Router and 2 Satellites to get better WIFI Coverage throughout my chopped up Brick House. It is working grea...
granvillea wrote:
........ I assume it is probably because the 2.4 Radio chip on the Printer is older and does not support some of the newer channels above 11 while the ORBI is constantly trying to optimize to the best. I did just use Auto but am unsure how to get to the setup that allows me to choose channels or other advanced feature setup. ............
As explained above, please use orbilogin.com to change the 2.4 GHz channel to 11 :)
I believe tht this will help with this pronter.
- I see that this printer supports WPS, have you tried to set it up using WPS and pressing the Sync button on the nearest Orbi unit?
- If the issue is just radio coverage, you can try the following:
1. Make sure the channel you select for 2.4 GHz band in Orbi is not used by many other neighboring networks.
2. You can also try "Enable 20/40 MHz Coexistence" to allow using 20MHz channel bandwidth in case of bad coverage.
3. Try "Implicit BEAMFORMING" which will improve 2.4 GHz wifi range.
I have tried both using WPS and just typing the network password in manually and get same results either way. I don't know if the Printer which is older and only supports 2.4 GHz and I believe only has channel coverage to 11. I believe the ORBI defaults to Channel 13 to avoid confilct with other older 2.4 Devices and Networks. I hate to seem stupid, but where do I go to setup specific channels or advanced features on the ORBI Router? I do not find any options for such in the ORBI App? My printer gets a very strong network signal it just will not stay connected. It is literally 5 feet from the Orbi Router.
Need to log in to the Router using a PC and a web browser.
You can make changes to wireless settings under Basic/Wireless Settings.
granvillea wrote:
I have tried both using WPS and just typing the network password in manually and get same results either way. I don't know if the Printer which is older and only supports 2.4 GHz and I believe only has channel coverage to 11. I believe the ORBI defaults to Channel 13 to avoid confilct with other older 2.4 Devices and Networks. I hate to seem stupid, but where do I go to setup specific channels or advanced features on the ORBI Router? I do not find any options for such in the ORBI App? My printer gets a very strong network signal it just will not stay connected. It is literally 5 feet from the Orbi Router.
granvillea wrote:
I have tried both using WPS and just typing the network password in manually and get same results either way. I don't know if the Printer which is older and only supports 2.4 GHz and I believe only has channel coverage to 11. I believe the ORBI defaults to Channel 13 to avoid confilct with other older 2.4 Devices and Networks. I hate to seem stupid, but where do I go to setup specific channels or advanced features on the ORBI Router? I do not find any options for such in the ORBI App? My printer gets a very strong network signal it just will not stay connected. It is literally 5 feet from the Orbi Router.
The settings options in the Orbi app are very limited. Please login from a computer attached to Orbi, use a browser to navigate to orbilogin.com.
You can find the channel setting under>> ADVANCED >> Setup >> Wireless Settings >> and the advanced wireless settings under >> ADVANCED >> Advanced Setup >> Wireless Settings >> as you can see below:
Thank you so much for your help. I am now logged in to the ORBI Setup in a browser window on my iMac. I changed the Setting from Auto to Channel 11 and checked the other 3 boxes you recommended. I now see only 2 Orbi Networks on my Printer but when I try to connect I get the following error message on the Printer Setup " A router/access point channel conflict has been detected. If you have probelms printing or scanning improve your wireless network environment". The WIFI Setup shows 2 ORBI85 (the Network Name) Available Connections so I presume it is seeing both the Router and at least one of the Satellites.
Do I need to reboot the Orbi Router and the Satellites after making the changes? I have powered off and powered back on the Printer.
