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Forum Discussion
Orbi RBK53 internet connection is not stable
Hello
My RBK53 orbi is facing internet unstability issue. usuaaly during the day it disconeectets three to four times. The issue is the main main router that the orbi devices is connected with has no internet stability issues.
This issue just appeared recently. I tried to solve it by updating the frame to the version 2.7.0.70 and it did not solves the problem. Then, I tried version 2.5.2.4 it reduced the number of times it gets dissconnected, But the issue is still bothering me.
My internet peed is 100Mb/s and I live in Saudi Arabia
1 Reply
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Built in router here by chancr? If so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopHas a power OFF of the ISP modem, RBR and RBS for 30 seconds since last FW update been performed?
Has a factory reset and setup from scratch been performed since last FW update?
