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atholgraham's avatar
atholgraham
Aspirant
Aug 18, 2020
Solved

ORBI RBR20 dropping internet

I have been having a lot of trouble wth my Orbi dropping the internet connectiion. The wifi signal is fine. 

 

I have change the wireless settings and reduced the transmission power, talked to teh techs on line and from what I can see this is a common problem with no common solution. 

This thread seems to shine some light https://windsorwebdeveloper.com/making-netgear-orbi-great-again/ but suggests changing SSIDs on the Router and Satellite so they different from one another. I have a Mac High Sierra and cannot figure out how to access the SSID for the 2.4 and 5 GHZ separately. Any suggestions would be appreciated. 

  • I reset the ORBI and it seems to be working better. I have mnot touched any settings and left teh advanced Wireless settings as shown below

     

     

2 Replies

  • When you say dropping internet, have you isolated it to the Orbi, or could it be problems with the ISP modem/router. I would check to see if you are getting rock solid internet through the ISP modem/router, check the network cable connecting your Orbi router to the ISP modem. Then if the problem still exists, I would reboot the system, check your settings, and if all else fails, reset the system and re-install. 

    • atholgraham's avatar
      atholgraham
      Aspirant

      I reset the ORBI and it seems to be working better. I have mnot touched any settings and left teh advanced Wireless settings as shown below