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Forum Discussion

kotton's avatar
kotton
Aspirant
Jan 21, 2021

Orbi Rbr20 Ethernet not working

I've got an rbr20 with 2 satellites that all work fine on WiFi. I used to have a home NAS connected via the Ethernet port that also worked fine.
Now when I try to use anything else on the Ethernet port, like the security camera NVR or a laptop, I can't get internet through those attached devices. I've tried 3 different Ethernet cables. WiFi always works.
Any help appreciated.

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Have you powered OFF the RBR for 30 seconds with a wired PC connected to the RBR then turned the RBR back ON?

    Do all ports not work? 

    Swapped LAN cables for good quality or known working cables? CAT6 is recommended. 

    Be sure your devices are set for networking configuration to automatic obtain IP addressing and not static IP addressing ON your devices. 

    • kotton's avatar
      kotton
      Aspirant
      Tried that and no luck. The laptop is Windows 10. It recognises that the Ethernet is connected but says "unknown connection"
      Is there some settings in the Orbi that I need to change? Can you get internet via the WiFi and the Ethernet at the same time?
      I can't understand why I could just plug my NAS into the Ethernet and it worked out of the box but nothing else seems to be able to get internet via the Ethernet port?