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Forum Discussion
sharpdad
May 18, 2020Aspirant
Orbi RBR20 (V2.3.5.26) not connecting to some websites
I have had a RBR20 with 2 satellites working reliably since October 2019 with the occasional reboot required. Standard configuration (router mode) and my cable modem is an older Netgear C3700 modem/r...
sharpdad
May 19, 2020Aspirant
Thanks for the reply.
I have not done a factory reset. No Armor or Circle running on the Orbi.
It's been fine for 24 hours now in the new configuration so I'm planning to leave it as-is unless it starts acting up again.
FURRYe38
May 19, 2020Guru - Experienced User
Possible a web site, ISP or DNS service issue rather then Orbi.
- sharpdadMay 20, 2020Aspirant
Yeah, except once I switched my modem/router back into regular mode and had a wired connection to it, all the troublesome sites worked fine. Same auto configured DNS servers from my ISP.
Still working so leaving it as-is.
I'm curious if a factory reset would have solved the issue but don't feel like messing with it now.
- FURRYe38May 20, 2020Guru - Experienced User
At some point if you choose to do a factory reset, then you might want to update FW first, then reset and setup from scratch.
Possible problem between the modem and the RBR as well.
sharpdad wrote:Yeah, except once I switched my modem/router back into regular mode and had a wired connection to it, all the troublesome sites worked fine. Same auto configured DNS servers from my ISP.
Still working so leaving it as-is.
I'm curious if a factory reset would have solved the issue but don't feel like messing with it now.