Sorry if this has been asked before but I just got ATT internet and I noticed that my orbi (when plugged into the provided att router/modem) shows the RBR as a magenta color and the RBSs as green. All firmware is updated. The main screen of my app also says it’s offline but I have internet connection which is weird.I’m not sure why it’s doing this but I’d like to just use the att box as a modem and rely on the orbi as the router. Is there a way to make that happen with att?Sorry not real knowledgeable on all this.

Any of those 3 should work.What I'd recommend? it'd be based on your capabilities. If you don't use the orbi's parental controls or other features, just put it in AP mode. If you use them. Then try the passthrough or dmz option.

Orbi RBR20 with AT&T internet | NETGEAR Communities

3 Replies

plemans
Guru - Experienced User
Aug 28, 2020
its because att installs modem/router combo devices.
it puts you in a double nat. https://kb.netgear.com/30186/What-is-Double-NAT
options?
1. put the orbi in access point mode
2. put the att router in passthrough/modem only mode
3. put the orbi in the att's devices DMZ
- ddjeff
  Aspirant
  Aug 28, 2020
  Ok thanks, which would you recommend if those three? Or did you mean try them in that order?
  - plemans
    Guru - Experienced User
    Aug 28, 2020
    Any of those 3 should work.
    What I'd recommend? it'd be based on your capabilities.
    If you don't use the orbi's parental controls or other features, just put it in AP mode.
    If you use them. Then try the passthrough or dmz option.

Forum Discussion

Orbi RBR20 with AT&T internet