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Forum Discussion
orbi RBR40 constantly drops
I have now had my Orbi RBR40 for 1 year. Interestingly, just after the 1 year mark for support, my router keeps dropping my internet. It will work for 5-15 minutes, then just drops. It was great up until recently. I've updated the firmware (currently running v2.5.1.16) but it still has problems. I specifically chose this because my home is over 5,000 sq ft. Any suggestions?
7 Replies
I'd restore to factory presets:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Orbi's upgrades since .1.8 have caused these issues.
If factory reset stabilizes, then go through upgrade process one update at a time and test.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
marbran3 wrote:I have now had my Orbi RBR40 for 1 year. Interestingly, just after the 1 year mark for support, my router keeps dropping my internet. It will work for 5-15 minutes, then just drops. It was great up until recently. I've updated the firmware (currently running v2.5.1.16) but it still has problems. I specifically chose this because my home is over 5,000 sq ft. Any suggestions?
FURRYe38 I don't use a router and never have since I got my Orbi. My internet plugs directly into my Orbi. I do have neighbors with Wi-Fi, but our lots our 1/3 acre so they aren't super close, and they've been there the whole time. Honestly, the only change for the last year is the Orbi is 1 year old. There haven't been any other changes.
Ok just asking. Since ISPs are varied and have various Modem HW, nothing is standard when it comes to ISP HW. Thus one reason why we ask.
Hopefully a factory reset should resolve this.
