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Forum Discussion
RWCaines
Mar 11, 2020Aspirant
Orbi RBR50 / 2 RBS50 satellites - WiFI speed extremely slow
We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is tha...
plemans
Mar 11, 2020Guru - Experienced User
What modem are you using from spectrum?
What speeds do you get directly connected to the modem?
What speeds do you get hardwired into the Orbi router?
RWCaines
Mar 11, 2020Aspirant
The modem appears to be Spectrum's own, no other identifying markings on it. Connected directly to the modem, I am seeing speeds of 480 Mbps download and 22 upload.
Will have to check what i see hardwired to the Router, not easy to access, it is behind the TV in the family room
Thanks!
- FURRYe38Mar 11, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? Look for a sticker on the bottom?
Built in router and wifi here by chance?
- RWCainesMar 11, 2020Aspirant
I cannot see any identifying marks on the modem other than Spectrum. Modem and Router are separate. Router WiFi is off, using it simply to provide ethernet ports
Thanks
- FURRYe38Mar 11, 2020Guru - Experienced User
If there is a router built in to the modem, then this could also effect speeds between the modem and Orbi RBR. Even if wifi radios are turned OFF on the modem.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopWhat is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
RWCaines wrote:I cannot see any identifying marks on the modem other than Spectrum. Modem and Router are separate. Router WiFi is off, using it simply to provide ethernet ports
Thanks