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Forum Discussion
Orbi RBR50 / 2 RBS50 satellites - WiFI speed extremely slow
We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is tha...
I agree with you on 2.5.1.8, i have to factory reset every few days to get the speeds back. No fix provided by NetGear... waste of time and money
AmanSingh wrote:
I agree with you on 2.5.1.8, i have to factory reset every few days to get the speeds back. No fix provided by NetGear... waste of time and money
Not to mention that some in here believe there is nothing wrong with these newly released FW updates. Posting dozens of unrelated questions over and over again, certainly waste time. Stay away from manual updates and those that advocate them.
- So a bug not always hits everyone but doesnt means it should not be fixed...
Moreover you ask to stay away from manual updates, then why does support pushes for manual updates.
Everytime i reboot the Router or even remove the internet cable from the router and insert it back, the wifi speed just reduces to half. Speed on LAN remains fine. And after factory reset it works... it is definitely firmware - If someone who is facing similar issues and is aware about a stable version, let me know and i can try that as well.
Try a factory reset on the RBR and RBS and setup from scratch. IF this still fails to correct your problem or maintain operation, try downgrading to v30.
Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
AmanSingh wrote:
So a bug not always hits everyone but doesnt means it should not be fixed...
Moreover you ask to stay away from manual updates, then why does support pushes for manual updates.
Everytime i reboot the Router or even remove the internet cable from the router and insert it back, the wifi speed just reduces to half. Speed on LAN remains fine. And after factory reset it works... it is definitely firmwareAs instructed, followed steps below:
1. Factory Reset for RBS and RBR - Speed went back to normal 300mbps for me both download and upload
2. Downgraded the firmware - Speed Status upload went down to 50mbps on wifi and 150mbps on LAN
3. Factory Reset again - Speed Status back to normal 300mbps for both download and upload.
Will continue monitoring on this version, fingers crossed!
AmanSingh wrote:
So a bug not always hits everyone but doesnt means it should not be fixed...
Moreover you ask to stay away from manual updates, then why does support pushes for manual updates.Support doesn't push manual updates. Manual updates are commonly referred to as the ones YOU do my clicking on something.
NG only pushes updates that are critical.
You're confusing MANUAL and AUTO updates.
Just because a FW is being advertised as 'available' doesn't mean you must upload. You do so at your own risk.
- That is what i meant by pushing.
Support always asks to run manual updates when you call in for issues. - And i Agree with your comment, it is my choice to upgrade or not. But, when you buy a new router it usually comes with the latest version. In my case it was... so was not my choice of upgrade :)
- Also setting up through mobile app doesnt allows you to skip firmware upgrade.. which is also a bummer for someone who is setting this up for the first time. So he/she ends up with the new firmware if setup through the app which is where NG is directed towards setting up initially.
AmanSingh wrote:
That is what i meant by pushing.
Support always asks to run manual updates when you call in for issues.So....? They like some gurus on here are grasping on straws. Not to mention the dozens of different ways people run their networks with switchs, devices, and AP mode. Its a wonder some of them even work at all.
Most of these FW problems have a history of their system at one time being stable and then they deceided to upgrade using a manual upgrade, only to have to revert back.
New users should let the Orbi update itsself when first installed and go from there. Further manual updates may not be required.
AmanSingh wrote:
Also setting up through mobile app doesnt allows you to skip firmware upgrade.. which is also a bummer for someone who is setting this up for the first time. So he/she ends up with the new firmware if setup through the app which is where NG is directed towards setting up initially.So...don't use the app.
- Tell that to the documentation that comes up packed in the Orbi system package :)
AmanSingh wrote:
And i Agree with your comment, it is my choice to upgrade or not. But, when you buy a new router it usually comes with the latest version. In my case it was... so was not my choice of upgrade :)how did you know it did not come with the lastest version?? Most devices don't. If the install process updating the FW and then your network broke, then yes, that could be consider something out of your control.
I'm more concerned about the happly clickers who must have the latest and greatest FW.
AmanSingh wrote:
Tell that to the documentation that comes up packed in the Orbi system package :)If you're talking about the app, I never use it. Why? Because IF I need to look at my router config, I use the PC login.
- That is what am trying to say... most people are not aware that the process can be completed through web interface as well because of the documentation that comes with the package itself. They simply scan theQR code, download the app, and follow the instructions as it comes on the app. Am sharing the same concern as you because the ones who wants the latest and greatest are probably the ignorant ones or users who are not aware about it.
AmanSingh wrote:
That is what am trying to say... most people are not aware that the process can be completed through web interface as well because of the documentation that comes with the package itself. They simply scan theQR code, download the app, and follow the instructions as it comes on the app. Am sharing the same concern as you because the ones who wants the latest and greatest are probably the ignorant ones or users who are not aware about it.That's all fine. I'm not sure about 'most people', but I agree more and more people choose to do ALL on the phone. Then the problem may be with the app itself. That's NGs problem.
There is a forum area for the app.
I'm pretty sure my Orbi said nothing about the app (or if it did, it was an option that I refused). I'm just more comfortable using the pc.
- FYI.. i just rebooted my router today and the upload speed has gone down again, it is 50mbps.
Still continue to wonder what the issue can be ...
AmanSingh wrote:
FYI.. i just rebooted my router today and the upload speed has gone down again, it is 50mbps.
Still continue to wonder what the issue can be ...so what FW are you on now?
- 2.3.5.30
AmanSingh wrote:
2.3.5.30did you ever look closer at the Spectrum modem? What's funny you said the Orbi has been working for 2 years then you upgraded your service. If the modem and the Orbi are not in conflict I would check with Spectrum.
- Thats not me :)
