Orbi RBR50 + RBRS50 firmware stuck on V2.1.4.16_1.0.0.11

Question

Cannot update firmware&nbsp;

FURRYe38 · Answer

You should be able to directly manually update to v44 on the RBS First. Try v210 or v212 if v44 does not work at first.
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Then you need to manually apply v212 to the RBR next. Then manually apply v44. V212 is needed before v44.&nbsp;
KFRALICK&nbsp;wrote:
Cannot update firmware&nbsp;

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KFRALICK · Answer

Its not working either way. when I try to update manually it keeps telling me that the file is incorrect?

FURRYe38 · Answer

And you did unpack the .zip file to reveal the sub files correct? And you tried to apply v210 and v212 first to the RBR?&nbsp;
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If so, I would make contact with NG support:
https://www.netgear.com/mynetgear/registration/login.aspx

aykornb · Answer

have same issue... i think it's because it's a verizon branded sattelite

CrimpOn · Answer

Oh, s**t.&nbsp; You are screwed.&nbsp; Service providers change the firmware to allow only them to perform updates. There is a thread on the forum about one Verizon customer who went so far as to try to force a firmware update using the Trivial File Transport Protocol (TFTP) which is built into the routers.&nbsp; As I recall, this BRICKED the Orbi.&nbsp;If the Orbi is not working in some manner, maybe you can escalate the issue to "Level II" (or whatever) and get a better resolution.

Forum Discussion

Orbi RBR50 + RBRS50 firmware stuck on V2.1.4.16_1.0.0.11

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